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Reference

Property Claim Vocabulary: Terms Defined

43 terms you’ll meet in New York policies, estimates and appraisal awards, defined in plain English.

43 terms shown

Actual cash value (ACV)
The value of damaged property after depreciation, usually replacement cost minus wear, age and obsolescence. Many policies pay ACV first and the rest after repairs.
Additional living expenses (ALE)
Coverage for the increase in living costs, such as temporary housing, while your home is unlivable after a covered loss. It usually sits under Coverage D, loss of use.
Amount of loss
The dollar value of a covered loss. It is the question an appraisal panel is generally limited to deciding.
Appraisal award
The written decision signed by at least two of the three panel members that sets the amount of loss.
Appraisal clause
The policy provision that lets either party demand appraisal when they disagree on the amount of loss. Most versions descend from the New York Standard Fire Policy.
Coinsurance
A clause, common in commercial policies, that reduces a payment if the property was insured for less than a set percentage of its value.
Competent and disinterested
The standard an appraiser or umpire must meet under the New York form: qualified to value the loss and without a stake in the outcome.
Coverage A (dwelling)
The part of a homeowners policy that covers the house itself and attached structures.
Coverage B (other structures)
Coverage for detached structures on the property, such as a garage, shed or fence.
Coverage C (personal property)
Coverage for belongings such as furniture, clothing and electronics, often subject to special limits for certain items.
Coverage D (loss of use)
Coverage for additional living expenses or lost rental income while the home cannot be lived in after a covered loss.
Declarations page
The summary page of a policy listing the insured, the property, coverage limits, deductibles and endorsements.
Depreciation
The reduction in value for age, wear and condition that separates replacement cost from actual cash value.
Dwelling
The main residence insured under a policy. Its limit often drives percentage deductibles.
Endorsement
A written change to a policy that adds, removes or modifies coverage.
Hurricane deductible
A deductible, often 1% to 5% of dwelling coverage, that applies only to losses from the hurricane or windstorm event the policy defines. Common on Long Island, in NYC and in coastal Westchester.
Ice dam
A ridge of ice at the roof edge that traps meltwater, which can then back up under shingles and leak into the home.
Ingress of water
Water entering a building, a phrase often used in policies to distinguish how and where water got in, such as through a roof opening or from the ground.
Line item
A single entry in an estimate describing one task or material, with a quantity and unit price.
Loss assessment coverage
Coverage that helps pay your share of a special assessment a co-op or condo board levies after a covered loss to common property.
Master policy
The insurance policy a co-op corporation or condo association buys for the building and common areas.
Matching
The question of whether undamaged materials must be replaced so repairs match in color, texture or style. Treatment varies by policy.
Mitigation
Reasonable steps taken after a loss to prevent further damage, such as tarping a roof or extracting water. Most policies require it.
NFIP
The National Flood Insurance Program, the federal program that writes most flood policies. Its policy has its own appraisal provision limited to certain disputes about value.
NYPIUA (New York FAIR Plan)
The New York Property Insurance Underwriting Association, the state’s residual market insurer for property owners who cannot find regular coverage.
Ordinance or law
Coverage for added costs of repairing to current building codes, such as upgraded electrical or required demolition.
Overhead and profit (O&P)
The general contractor’s charge for managing a job and earning a margin, often expressed as a percentage added to an estimate when several trades are involved.
Proof of loss
A sworn statement of the amount claimed that some policies require within a set time after the insurer requests it.
Public adjuster
A professional licensed by the New York State Department of Financial Services to represent policyholders in presenting and negotiating claims, usually for a percentage fee.
Recoverable depreciation
Depreciation withheld from an ACV payment that the policy allows you to recover once repairs or replacement are completed.
Regulation 64
The New York DFS regulation (11 NYCRR 216) that sets standards for how insurers handle and settle claims.
Replacement cost value (RCV)
The cost to repair or replace damaged property with materials of like kind and quality, without deducting depreciation.
Reservation of rights
A letter in which an insurer continues handling a claim while reserving the right to deny coverage later.
Scope of loss
The description of what was damaged and what work is needed to repair it, separate from pricing.
Sewer backup endorsement
An optional endorsement that adds coverage for water backing up through sewers or drains, often with its own limit.
Snow load
The weight of accumulated snow and ice on a roof. Heavy lake-effect snow in Western and Central New York can stress or collapse roofs.
Square (roofing)
A unit of roofing area equal to 100 square feet.
Subrogation
The insurer’s right, after paying a claim, to recover from a third party who caused the loss.
Suit limitation
A policy clause limiting how long you have to sue the insurer. Many New York property policies use two years from the loss; check yours.
Supplement
A request to add items or costs to an estimate after the initial inspection, often once hidden damage is found.
Umpire
The neutral third member of an appraisal panel who decides items the two appraisers cannot agree on.
Unit-owners (HO-6) policy
A policy for a condo or co-op owner covering the interior of the unit, improvements, personal property and liability.
Xactimate
Estimating software widely used by insurers and contractors that prices line items using regional cost data.